Loch Lomond Distillers Limited (“Loch Lomond Group”, “we”, “us” and “our”) is committed to protecting and respecting your privacy. This Notice explains how we collect, use and share your personal data, including in connection with your use of the following websites (our “Websites”):
Loch Lomond Group trades and operates under a number of different brands including Ben Lomond, Clansman, Glengarry, Glens Scotia, Glens Vodka, High Commissioner, Inchmoan, Inchmurrin, Littlemill, Loch Lomond, Loch Lomond Group and Loch Lomond Whiskies.
This Notice may change from time to time. We will advise you of material changes, but you are advised to review this Notice periodically.
If you have any questions, feel free to get in touch via the method set out in the “Contact us” section of this notice below.
We may collect and generate personal data about you in accordance with this Notice. This personal data includes:
When you visit our Websites or fill in forms on our Website or elsewhere, including at our shops and distilleries and at events and festivals:
When you contact us or we contact you or you take part in competitions, surveys or reviews about our products:
When you visit our shops, offices or distilleries or interact with us at events or festivals
Other sources of personal data
We may also receive information about you from:
We may combine information we have about you from various sources, including the data that you have provided to us.
We use your personal data for the following purposes:
We use your personal data on the following basis:
Where you have given your consent to receive marketing from us, you have the right to withdraw that consent at any time by contacting us at email@example.com.
We may share certain of your personal data with:
We may also need to make your personal data available to other parties, such as:
Your personal data may be processed by Loch Lomond Group, its affiliated companies and those other parties described above, outside the European Economic Area. Where the European Commission has not issued an adequacy decision in relation to the jurisdiction where your personal data is processed, we will ensure that there are adequate mechanisms in place to protect your personal data in accordance with applicable data protection and privacy law.
We will do this through use of data transfer agreements implementing standard data protection clauses. You can find more information about data transfer agreements here and can receive further information about the data transfer agreements that concern your personal data by contacting us via the method set out in the “Contact us” section of this notice below.
We adopt a variety of internal information security measures to keep your personal data safe, including to protect it from unauthorised access, use, disclosure, alteration or distribution. In addition, our IT providers have adopted high information security standards. Where Loch Lomond Group retains a third-party service provider, that provider will be carefully selected in accordance with Loch Lomond Group’s policies and procedures.
We will always keep your personal data for the period required by law. We will also keep your personal data where we need to do so in connection with legal action or an investigation involving Loch Lomond Group. Otherwise, we will only keep your personal data for the period necessary to fulfill the purposes outlined above and in any event for no more than seven years thereafter.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is also used to track visitor use of our Websites and to compile statistical reports on website activity.
The table below explains the cookies on our Websites.
Purpose and further information
Google Analytics _utma, _utmb, _utmc, _utmt, _utmz
These cookies are used to build up information for the Analytics service run by Google. They allow us to run reports on how the website is accessed, what pages are visited and traffic sources. The information stored in these cookies is non-personally identifiable.
To opt out of being tracked by Google Analytics across all websites, visit this page
Age restriction age_gate
This cookie is used to remember date-of-birth details for the website user. This cookie has a short time expiry to ensure that users returning to the site will be prompted to confirm their age.
Content management system exp_tracker, exp_last_activity, exp_last_visit, exp_csrf_token
These cookies are used to improve the user experience of the Websites by building up anonymous data profiles that enable us to understand user journeys and behaviour across the Websites.
Facebook fbm_, fbsr_
These cookies determine whether a user is logged into Facebook. This is only applicable to users who opt to authenticate their age via Facebook.
For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, some features of our Website may not function as a result.
You may be entitled to:
If you would like more information about your rights, to exercise these rights, or if you have any concerns about Loch Lomond Group’s processing of your personal data, please contact us via the method set out in the “Contact us” section of this notice below. If you choose to exercise your rights, we will respond in accordance with, and to the extent required by, our legal obligations.
If you believe that we have illegally processed your personal data, or if you have suffered as a result of unlawful processing of your personal data, you can present a claim to your local supervisory authority.
Where you are given the option to share your personal data with us, you can always choose not to do so. If you object to the processing of your personal data, Loch Lomond Group will respect that choice in accordance with its legal obligations. This could mean that we are unable to perform the actions necessary to achieve the purposes of processing described above.
If you have questions about the processing of your personal data, or need additional information, please contact firstname.lastname@example.org
Loch Lomond Distillers Limited is the controller of your personal data.